Shipping policy
DOMESTIC SHIPPING
We offer free shipping through USPS on all domestic orders over $60 as a courtesy to our customers. We also offer shipping via Fedex. Orders will ship within three business days of receiving payment. Please note that most packages require 3-7 days of transit time.
Our goal is to minimize or eliminate waste whenever possible. We're proud to say that we send a majority of our items in 100% recyclable, Eco-Natural Mailers and 100% compostable poly mailers.
WARRANTY/WEAR & TEAR POLICY
When it comes to pet products, we like to think about them similarly to a pair of sneakers. If you wear a pair of tennis shoes around for 6 months and find that the sole is falling off, those shoes can't be returned. Similarly, with our products, dogs are super active and are rough and tumble little animals! The more wear, the more tear!
If an item has clear signs of wear & tear after 60 days from the date of purchase, we will not be able to offer a refund or replacement. That being said, we would be happy to answer any questions that you have. Please feel free to email us at info@friendlywhiskers.shop and we'll get back to you as soon as possible!